Subject to these terms, we offer exchanges or store credit on the purchase of goods but not on the provision of services. Our returns period lasts for 10 days after you receive any item. If 10 days have gone by since delivery of your purchase, unfortunately we can’t offer you an exchange or credit.
To be eligible to return an item for a store credit or exchange, it must be unused and in the same condition that you received it. It must also be in the original packaging with tags still attached.To complete your return, we require a receipt and/or proof of purchase.
Where items have been made or personalized for the customer, they are non-refundable and not eligible for store credit or exchange. All clearance items, socks, and accessories are final sale. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.